Above-inflation fare rises on UK trains has drawn criticism of rail companies from passenger and consumer groups.
In a statement released today, UK Government-sponsored rail watchdog Passenger Focus criticises the hike in Government-capped fares which have risen by an average of 4.8 percent and those set by the train operating companies, some of which have risen by over nine percent.
While consumer groups have attacked the price hikes, rail companies claim the money is needed for improvements to services.
Voicing his concern over the increases, CEO of Passenger Focus chief executive Anthony Smith has called on passengers to stand up to the rail companies.
"Train companies that are not delivering a quality service should freeze their prices.
"Passengers who are not getting what they have paid for must complain to their train company so the message is received loud and clear," Smith says.
The rail network also suffered setbacks this morning by delays caused by overrunning engineering works on one of the busiest lines in the country.
Network Rail may be hit by fines for failing to complete extended engineering works on time on its West Coast Mainline between London and Birmingham.
In a statement issued today, the company says it has been undertaking two "extremely complex projects" which form part of the ВЈ415m remodelling of Rugby station, in the north of England.
The company has also run over schedule on work to demolish a bridge and undertake track and overhead line works on the approach to Liverpool Street station in London.
Rail operator Virgin Trains is advising its customers not to use its West Coast services today as the replacement coach service that has been running since the 27 December between Northampton and Birmingham International remains in place.
By Ozge Ibrahim
